Job Description
Job Description
We are a fast-growing, client-focused independent insurance agency providing comprehensive risk management solutions for both personal and commercial clients. Our mission is to deliver exceptional service, build long-term relationships, and help our clients protect what matters most.
We’re looking for a motivated and experienced Insurance Agency Manager to lead our team, drive growth, and oversee daily operations. This position is ideal for someone who thrives in a leadership role, enjoys mentoring producers, and understands how to balance sales performance with excellent client service.
Key Responsibilities
- Lead, coach, and motivate a team of admin and account managers to achieve sales and retention goals.
- Manage daily agency operations including workflow efficiency, carrier relations, and compliance with state and carrier requirements.
- Develop and execute growth strategies for commercial and personal lines departments.
- Monitor and analyze production reports, loss ratios, and commission statements to ensure profitability.
- Assist producers with marketing strategies, proposal preparation, and closing large or complex accounts.
- Implement training programs to enhance product knowledge, cross-selling, and customer service excellence.
- Maintain relationships with key carrier representatives and negotiate terms for renewals and new business.
- Oversee adherence to agency procedures, including documentation, renewals, and claims handling.
- Manage agency technology systems (AMS, CRM, quoting platforms) and identify opportunities for process automation.
- Support recruiting, onboarding, and performance reviews for agency staff.
Qualifications
- Required: Active 2-20 or 4-40 Florida Insurance License (or ability to obtain quickly).
- Experience: Minimum 3–5 years in an insurance management, account executive, or senior producer role.
- Strong leadership, communication, and problem-solving skills.
- Proven track record of meeting or exceeding goals and managing a team.
- In-depth knowledge of commercial and/or personal lines insurance products, underwriting, and carrier appetites.
- Experience with agency management systems (e.g., AMS360)
- Ability to build positive relationships with clients, carriers, and team members.
Benefits
- Competitive base salary plus commission and bonus structure.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Continuing education and professional development support.
- Growth opportunities within a rapidly expanding agency.