Job Description
Job Description
We are seeking a Sales Office Assistant to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Provide comprehensive administrative support to our salesteam and contribute to revenue growth.
- Handle customer inquiries, prepare sale quotations, and proforma invoices
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Motivated and detail-oriented person and eager to learn new tasks
- Excellent written and verbal communication skills in english and spanish a plus
- Knowledge of Office 365, mainly Excel and other software applications