Customer Service Representative - State Farm Agent Team Member

Job Description

Job DescriptionBenefits:

• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties

ROLE DESCRIPTION:
As a Customer Service Representative with the Marion Fazio Insurance Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. We attribute our success to having a fun and energetic environment that is an enjoyable place to work. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven individuals. If you are self-motivated and have a desire to win and achieve results, please consider joining our team.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Be able to answer phones, faxing, scanning and filing
• Identify customer needs
• Maintain accurate records of customer interactions.
• Able to obtain property and casualty license

QUALIFICATIONS:

• Excellent communication skills
• People-oriented
• Able to learn computer functions
• Outgoing
• Proactive in problem solving
• State Farm Experience preferred