Job Description
Job Description
Job Type: Contract
Workplace Type: Remote, but must live in US and within the Central or Eastern Time Zone
Compensation: Commission Only based on successful recovery of claims
Schedule: Flexible with preferred Monday to Friday during business hours
COMPANY OVERVIEW
Phoenix Loss Control (PLC) is a US-based business services provider in the cable, telecom, and utilities sector. PLC’s core service is outside plant damage investigation, recovery, and prevention. Across the US and parts of Canada, we help our clients recover the costs of third-party damage to their infrastructure, such as underground fiber optic or gas lines. PLC currently employs over 140 people, servicing some of the largest cable and telecoms operators (e.g., Comcast, Spectrum, AT&T, and Google). PLC is currently aggressively expanding its business and looking for talented and energetic people to bring onboard to help drive growth.
POSITION SUMMARY
Outside Plant Damage (OPD) costs our clients over 30 million annually. Field investigators are needed to collect, access, and report these damages. This is a part-time, on-call contract job to help support our clients with damage recovery. For our field investigators, each day and every investigation is different. We need inquisitive, self-driven individuals who are comfortable rolling up their sleeves and working in a constantly changing, dynamic environment.
Duties
- Review and analyze claim information, identify liable party, and take action to move claims toward successful resolution
- Gather costing and prepare invoices for select clients
- Correspond with Liable Party/Insurance Carrier both verbally and in writing
- Negotiate settlements
- Resolve conflicts and escalate urgent issues
Requirements
- Strong computer skills and knowledge of Microsoft Office
- The ability to work independently, manage goals and deadlines, have good attention to detail
- Adaptability, logical thinking and conscientiousness
- Excellent communication skills (both verbal and written)
- Strong conflict resolution and negotiation skills
- High speed internet access, personal computer, phone line dedicated to work contacts
- Bilingual in Spanish required
Position Advantages
- Uncapped Compensation Potential: Top Performers who excel at the role have the ability to earn an annual compensation of more than $100,000
- Flexible Work Schedule: This is a remote with the ability to choose your own hours/days of work
This is a contract position. There are no benefits offered with this position.