Job Description
Job DescriptionJob Summary
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will handle emergency and non-emergency calls, make quick decisions, and coordinate appropriate responses. The ideal candidate is highly organized, computer literate, detail-oriented, and able to work well under pressure. Strong communication skills are essential. While boating knowledge is preferred, it is not required.
Responsibilities
- Receive inbound emergency and non-emergency calls
- Collect and document critical information from callers
- Prioritize calls based on urgency
- Dispatch appropriate response units to locations
- Monitor and respond to VHF radios
- Transmit information to the necessary departments or personnel
- Process invoices and maintain accurate records
Qualifications
- High school diploma or GED
- Previous experience as a dispatcher or in a similar role preferred
- Excellent typing and data entry skills
- Strong verbal and written communication skills
- Ability to multitask, stay organized, and prioritize tasks in a fast-paced environment
- Familiarity with emergency response protocols (preferred)
- Ability to remain calm and professional under pressure
Position Details
- Full-time position
- Weekend and holiday availability required
- Shifts vary, including evening and overnight coverage
- Typical shift hours: 4:00 PM – 12:00 AM and 12:00 AM – 8:00 AM
- Expected hours: 40 per week
- Benefits (health, dental, 401(k), paid time off) start after 60 days of employment
- Training period: approximately six weeks with a varying schedule
Schedule
- 8-hour shifts
- Night Shift (Required)
- Overnight Shift (Required)
If you are reliable, punctual, and ready to join a dynamic team, apply today!