Job Description
Job Description
About the Role:
As a Barback at Hilton Marco Island Beach Resort & Spa, you will play a crucial support role in ensuring the smooth and efficient operation of the bar area. Your primary focus will be to assist bartenders by maintaining stock levels, cleaning barware, and preparing garnishes, which directly contributes to delivering an exceptional guest experience. You will be responsible for keeping the bar area organized, replenishing supplies promptly, and anticipating the needs of bartenders during busy service periods. This role requires a proactive approach to maintaining cleanliness and order, which helps create a welcoming and professional environment for guests. Ultimately, your efforts will support the bar team in providing timely and high-quality beverage service that enhances the overall hospitality experience at the resort. This is a full-time, tipped position that offers many benefits including medical/dental/vision, 401k, generous PTO, hotel discounts and more! Candidate must have weekend availability.
Minimum Qualifications:
- High school diploma or equivalent.
- Previous experience in a hospitality or bar environment is preferred but not mandatory.
- Ability to stand for extended periods and perform physically demanding tasks such as lifting and carrying heavy items.
- Basic knowledge of bar operations and beverage service etiquette.
- Strong communication skills and ability to work effectively as part of a team.
Preferred Qualifications:
- Experience working in a high-volume bar or resort setting.
- Familiarity with health and safety standards in food and beverage service.
- Ability to multitask efficiently in a fast-paced environment.
- Customer service experience with a focus on hospitality.
Responsibilities:
- Restock bar inventory including liquor, mixers, glassware, and other supplies to ensure bartenders have everything needed for service.
- Clean and organize the bar area, including washing glassware, wiping down surfaces, and disposing of trash to maintain hygiene standards.
- Prepare garnishes such as slicing fruits and arranging them for quick access during service.
- Assist bartenders by quickly responding to their requests and helping to expedite drink preparation during peak hours.
- Monitor and report any equipment malfunctions or supply shortages to management to prevent service interruptions.
- Ensure compliance with all health and safety regulations related to bar operations.
- Support the setup and breakdown of the bar area for daily shifts and special events.
Skills:
The required skills such as effective communication and teamwork are essential for coordinating with bartenders and other staff to ensure seamless bar operations. Physical stamina and attention to detail are used daily to maintain cleanliness and restock supplies promptly, which supports a high standard of service. Preferred skills like knowledge of health and safety regulations help maintain compliance and create a safe environment for both guests and staff. Multitasking abilities enable the barback to manage multiple responsibilities simultaneously during busy periods without compromising quality. Customer service skills, while not the primary focus, enhance interactions with guests and contribute positively to their overall experience at the resort.