Job Description
Job Description
Job Title: Event Planner Intermediate
Location: Tampa, FL 33634
Duration: 6 months (s) Contract
Pay Rate: $28.67/hr. On W2
Description:
- Oversee meetings and events within the designated center, collaborating with internal partners in catering, audio-visual, and facilities to meet and exceed client expectations. Provide personalized, high-touch customer service by meeting and greeting each client daily.
- Handle day-to-day challenges presented by clients, driving towards effective solutions while maintaining a positive client experience.
- Maintain a professional, flexible, and "can-do" attitude, delivering exceptional service at all times.
- Participate in daily operations meetings and weekly reviews to stay informed about events you and the team are planning.
- Execute pre-conference calls/meetings and post-conference calls/meetings when applicable, ensuring all details are managed effectively.
- Manage space issues and escalate unresolved issues to the lead planner or manager as needed.
- Cover essential reception desk functions, including answering telephone calls and returning emails promptly, and greeting clients.
- Master the usage of the EMS (Event Management System) to detail reservations, review incoming requests, and generate accurate reports.
- Serve as a strong communicator, managing correspondence between the planning team and reservation holders throughout the booking process, while providing an outstanding customer service experience.
- Prioritize new meeting room reservations from online booking tools, ensuring timely and accurate processing.
- Deliver high-level service to event organizers, LOBs
Company DescriptionAbout BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.
BCforward is an equal opportunity employer.
Company Description
About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.