Job Description
Job Description
Company Overview:
Established in 2002, FOH® is a global award-winning hospitality and foodservice manufacturer brand including: Front of the House® and room360˚ by FOH®. Delivering more than products, our company and culture has received numerous recognitions through the years and was also featured in Fortune Magazine as “Best Workplaces in Manufacturing and Production”. We are proudly certified as WBENC (Women’s Business Enterprise National Council) and LGBT Business Enterprise (LGBTBE®) partners and suppliers.
FOH® offers an environment where entrepreneurial spirits are given the opportunity to grow without limits in a culture where you can influence the company's path. We are guided by our inclusive team, culture, commitment to sustainability, and diversity.
DEI Workplace™ Certified 2024 & 2023 Most Family Friendly Employers™ 2024 Best Workplaces in Manufacturing & Production™ 2023 Best Dog-Friendly Company 2021 Great Place to Work® Certified 2018-2020
Best Workplaces in Manufacturing & Production™ 2020
Position Summary:
The Accounts Receivable (A/R) Coordinator plays a key role within the Finance & Accounting team by ensuring accurate and timely management of all accounts receivable activities. This position is responsible for overseeing collections, invoicing, payment applications, and maintaining precise financial records to support healthy cash flow and compliance with company policies.
Additional Information:
- This is a permanent, full-time exempt position (Exempt)
- Our Headquarters office is located at 7630 Biscayne Blvd., Miami, FL 33138
- This role participates in our hybrid schedule
- Hybrid Schedule: Monday & Friday; 2 days working remotely. Tuesday, Wednesday & Thursday; 3 days working in the headquarters office.
Major Duties Include:
Accounts Receivable Management:
- Manage daily A/R invoice exceptions across all FOH® entities.
- Process and apply credit memos, adjustments, and rebates accurately.
- Research and resolve short payments, overpayments, refunds, and deductions.
- Ensure integrity and accuracy of the A/R ledger at all times.
- Assists with sales tax audits, corrections, corrections and adjustments as needed.
- Submits AR write-off recommendations as part of month-end process.
- Manages, applies, and reconciles customers’ advance deposits weekly.
- Supports collections when needed.
- Updates the departmental standards as needed.
Invoicing & Payment Processing:
- Coordinate final invoicing activities on the last business day of each month, including credit memos and A/R down payments.
- Produce invoices for all FOH® entities.
- Post invoices to business partners’ portals promptly and accurately.
- Generate and deliver monthly A/R statements via SAP, ensuring successful distribution.
- Post incoming payments (bank deposits, ACH, wires, credit card batches) within the ERP system promptly for all FOH® entities.
Compliance & Tax Oversight
- Act as backup for Avalara certificate capture process.
- Responsible for the maintenance of Avalara ECM process.
- Compare sales tax liability posted to the general ledger with Avalara reports and make corrections as needed.
Communication & Support:
- Respond to business partner inquiries submitted through the A/R inbox.
- Partner with key team members across entities to maintain strong business relationships.
Administrative, Leadership, and Other Duties:
- Produce weekly dunning letters and ensure timely delivery of monthly statements.
- Record personal daily punches and approve accurate bi-weekly time and attendance records.
- Demonstrates integrity in all work produced ensuring it is both on-time and audit-ready
- Actively participate in one-on-one and group meetings, as well as FOH® Junior Leadership Team initiatives.
- Assist with additional duties and projects as assigned.
- Promote FOH® culture in all interactions.
Education, Experience & Computer Skills:
- College degree in Accounting, Finance, or related
- Minimum 3+ years’ experience in accounting, accounts receivable, or related experience
- Proficient in Microsoft Applications, Excel
- Proficient with ERP systems, SAP Business One Accounting System
- Proficient with Business Partner portals, Banking platforms and Avalara Systems
Skills Needed for Success:
- Strong customer service and interpersonal skills
- Critical accuracy in all financial transactions and projects
- Ability to handle confidential information
- Follows directions and works under pressure to meet deadlines
- Stress and time management skills
- Analytical, creative, practical problem-solving skills
- Customer service and interpersonal skills
- Work collaboratively and as part of a diverse team
- Communicate with excellence and clarity both verbally and in writing
- Project management skills and strong attention to detail
- Tech- savviness
- Strategic thinking, planning, and execution
- Ability to re-arrange tasks as priorities change
Desired Characteristics and Qualifications:
- High emotional intelligence
- Flexible to work outside of normal work hours
- Organized, action, and detail-oriented
- Demonstrates sound work ethics
- Possesses cultural awareness and sensitivity
- Highly enthusiastic, positive-minded and composure in challenging situations
- Thrives in a goal-driven environment
- Nimbleness to respond to everchanging priorities in a high-growth environment
Benefits and Pay:
FOH®, Inc. recognizes that our team members are our most important assets; therefore, we are committed to offering a comprehensive benefits package that provides protection and well-being for our team and their families.
The salary/hourly range for this role represents numerous factors considered in the hiring decisions, including, but not limited to, work experience, territory, geographical location, etc. As such, starting pay for the successful candidate(s) could fall anywhere within the stated range. Beyond base compensation, FOH® proudly offers bonus incentives, health benefits, retirement savings plans, time off programs, and perks. (Onsite gym and workout classes, pet-friendly office, daily Cuban coffee, flexible schedule options, volunteer time off, fresh fruits and snacks, and our collaborative culture)
Passionate about what we do and how we do it, we value different perspectives from people of all backgrounds and actively recruit diverse team members. "Be yourself! We like it that way". Bring your experience and join a team that strives to deliver impactful solutions to our partners worldwide.
Our websites are the perfect place to learn more about FOH®
www.fohworldwide.com | www.frontofthehouse.comwww.roomthreesixty.com