Customer Relations Representative - State Farm Agent Team Member
Job Description
Job DescriptionBenefits:
- Salary Plus Commission
- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Ive been a State Farm agent for 37 years, having opened my agency in 1988 after spending seven years working in claims. Im a Gardner-Webb University graduate with a business major and a minor in music, and Im also the board chair for Henderson Behavioral Healththe largest nonprofit mental health provider in Broward County, serving more than 28,000 people each year. Im a parent to two millennial children, and I believe deeply in giving back and staying connected to the community.
My office runs on a work hard, play harder philosophy. Were a friendly, diverse team of six, and I offer paid vacation and holidays, along with a retirement plan that includes matching funds. Im looking for people with integrity, intelligence, and a healthy competitive spiritteam members who are personable, motivated, and ready to contribute to a positive, supportive environment.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with david cooley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.