Job Description
Job Description
Now Hiring: Customer Service Representative/Dispatcher
???? Location: Jacksonville, FL
Rolland Reash Plumbing is seeking a friendly, organized, and professional Customer Service Representative / Receptionist to join our team. This role is the first point of contact for our customers, providing exceptional service, scheduling appointments, and supporting the office team.
Key Responsibilities:
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Greet customers in person and over the phone.
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Schedule service calls and appointments accurately.
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Maintain customer records and update CRM Service Titan systems.
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Assist with office administrative tasks as needed.
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Ensure a professional, welcoming office environment.
Qualifications:
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Strong verbal and written communication skills.
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Organized, detail-oriented, and able to multitask.
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Customer-focused with a positive attitude.
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Experience with CRM systems a plus.
Why Join Rolland Reash Plumbing?
✅ Supportive, team-oriented environment
✅ Opportunities for growth and development
✅ Be part of a trusted, award-winning company
If you’re a professional who enjoys helping people and keeping things running smoothly, apply today!
Compensation & Benefits
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Hourly Rate: $20 an hour-$25 an hour (based on experience)
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Health Insurance: Medical, Dental, Vision, and Life coverage
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Retirement Plans: 401(k) with company match
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Other Benefits: Paid Time Off (PTO)