Job Description
Job Description
The Senior Event Sales Manager for Zuma & Etaru is responsible for booking, planning, and executing private events across both brands while driving revenue, maintaining strong client relationships, and ensuring exceptional guest experiences. This role requires a seasoned professional with proven experience managing event sales in fast-paced, seasonal markets. The Senior Event Sales Manager will oversee the full event lifecycle, from lead generation and client consultation through execution and final billing, while working closely with culinary, operations, and leadership teams across both concepts.
Azumi Group is an award-winning restaurant group bringing modern, vibrant dining experiences to iconic destinations worldwide. Founded in 2002 with the opening of Zuma London, followed by the creation of ROKA in 2004, Azumi has grown into an internationally celebrated collection. With over 20 Zuma locations & multiple ROKA venues globally, our portfolio continues to grow, each venue offering a distinctive, memorable experience. In addition to Zuma and ROKA, our collection proudly includes standout concepts – Oblix, ETARU, and INKO NITO.
Life at Zuma
At Zuma, we're more than a restaurant – we're a vibrant community fuelled by the energy that flows from our Robata grills, guided by our core values:
Honor the Mastery - we celebrate every detail, always striving for perfection – putting pride in everything we do
Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness
Embrace the Energy - we bring passion and positivity to everything we do
Main Duties
Your key responsibilities will include:
- Book, manage, and execute events across Zuma and Etaru, ensuring accuracy in all event details
- Drive event sales through proactive selling, showing, and closing techniques
- Develop and implement floor plans for events, ensuring optimal layout and flow
- Attend meetings with chefs, operations leaders, and clients to discuss event details and requirements
- Provide on-site support during events, addressing any issues or concerns that arise
- Close out billing for events, ensuring all financial aspects are handled accurately and efficiently
- Conduct outreach activities to generate new leads and build relationships with potential clients
- Manage a high volume of inbound leads, maintaining a professional and timely response to all inquiries
- Maintain a comprehensive understanding of Zuma's offerings to effectively sell and promote the venue
What We Look For
Our ideal candidate embodies our values and the following:
- Minimum 3-4 years of experience in restaurants, hotels, or luxury hospitality
- Demonstrated success managing events across multiple venues or brands
- Experience working in seasonal or destination markets strongly preferred
- Proven ability to proactively build and manage a sales pipeline, not only rely on inbound inquiries
- Strong organizational and time-management skills, with the ability to prioritize multiple deadlines
- Proficiency in event management and CRM software
- Professional presence with exceptional client service and relationship-building skills
- Ability to work flexible hours, including evenings, weekends, and holidays, as required
Benefits
We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.
As part of our team, you’ll enjoy:
- World-Class training, designed to inspire and educate
- Global opportunities, experience hospitality around the globe with our five incredible brands
- Health Benefits: Comprehensive Medical, Dental, and Vision insurance to ensure your well-being
- Family Meals are shared daily
- Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
- Staff discount, enjoy exclusive discounts across the Azumi group, worldwide!
Our Commitment to Inclusivity
We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.
Ready to create some magic? Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.
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