Client Service Representative

The Office of Abbey Ajayi, Broward County Tax Collector

Fort Lauderdale, FL, USA

Published: 6/14/2022

Full Time

Job Description

Job DescriptionStarting Salary $41,500
Client Service Representative – Broward County Tax Collector’s Office
Property Tax • Auto Tag
Full-Time | Multiple locations across Broward County

Be Part of Something– Serving with Excellence

Are you passionate about customer service and committed to making a difference in your community? The Broward County Tax Collector’s Office is seeking dedicated Client Service Representatives to join our growing team.
This is an onsite, front-line role where you will directly serve Broward County residents with essential government services in property tax, vehicle/vessel registration, and other services.

Why Join Us?

When you become part of our team, you’ll enjoy:

Competitive pay
Robust benefits package including:
- Florida Retirement System (FRS) participation
- Medical, dental, and vision insurance
- Life insurance and legal services
- Generous paid time off, including 14 paid holidays
Professional training and opportunities for career advancement
The reward of serving your community while building a stable career in public service

A Day in the Life as a Client Service Representative

You’ll be the first point of contact for residents, ensuring accuracy, efficiency, and a positive customer experience. Duties include:

Assisting clients with property tax payments, auto tag renewals, vehicle and vessel registration, and driver license services
Conducting driving tests and VIN inspections
Handling cashiering, accurate posting of payments, and daily till balancing
Managing data entry, reports, correspondence, and supply inventory
Providing professional, friendly customer service to every resident

What We’re Looking For

Education: Associate’s degree or minimum of 60 college credits required
Experience: At least one year of customer service and data entry experience preferred
Skills: Strong communication skills, attention to detail, and proficiency with computers and Microsoft Office
Requirements:
- Valid Florida Class E (or higher) driver license
- Successful completion of a fingerprint-based FBI background check
- Ability to meet state and federal standards for driver license examiners

About UsThe Broward Constitutional Tax Collector’s Office ensures accountability, transparency, and direct service to the residents of Broward County. Every dollar collected is managed with integrity and efficiency, strengthening public trust and delivering essential services that touch every resident’s life.

Apply Today – Start Your Career in Public Service

If you are ready to serve with excellence and help build a trusted new office for Broward County, apply now.

Work Conditions:

Equipment, Machinery, Tools, and Materials Utilization:
Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, passenger vehicles and/or materials used in performing essential functions inclusive of conducting road tests for driver’s license clients.

Physical Ability:

Tasks require the ability to exert light physical effort in sedentary to light work, with periodic walking, bending, stooping, and some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.

Sensory Requirements:

Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing.

Environmental Factors:
Performance of essential functions may require exposure to adverse environmental conditions, such as rude/irate clients, or weather conditions including sun exposure.
This position requires occasional evening hours, and infrequent weekend hours.

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