Job Description
Job Description
We are seeking an ON-SITE Dispatcher to join our growing Team!
Looking for the right fit both for the applicant, and for our company.
If you are looking for a remote position, please do not apply.
Family owned and operated, Diversified Plumbing Services of SWFL is a top residential and commercial plumbing company based in Fort Myers, Florida. We need someone who wants an active role in the company: from collaborating with the team on operational strategies, to ensuring our fleet of techs are well-equipped to providing exceptional service to our customers. This person will be integral to our office!
Position Responsibilities:
● Energetic, enthusiastic with good phone etiquette.
● Carry out effective, efficient operating and administrative policies.
● Act as the first, welcoming point-of-contact for clients and vendors.
● Prepare weekly reports, documentation and call logs.
● Experience with Field Edge software is a plus but not required.
● Act as a liaison between DPS and customers, current or prospective.
● Support the company’s efforts in building market share (i.e. handle incoming and outgoing calls, scheduling appointments, scheduling follow-up services, etc.)
● Responsible for other tasks within the office, as needed.
Minimum Requirements:
● 2+ years of Customer Service Experience
● Prior experience with Microsoft Office
● Scheduling software experience preferred: Field Edge would be ideal.
Why Join Us:
● Competitive pay + benefits.
● Room to Grow.
● Welcoming, family-owned business.
Diversified Plumbing Services of SWFL is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Work Remotely
- No
Job Type: Full-time
Pay: From $35,000.00 per year
Benefits:
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Ability to Commute:
- Lehigh Acres, FL 33974 (Preferred)
Ability to Relocate:
- Lehigh Acres, FL 33974: Relocate before starting work (Preferred)
Work Location: In person