Job Description
Job Description
WHO WE NEED
We LOVE to train! However, at least one year of animal handling/care experience is preferred. We are looking for an individual who...
- Is compassionate and empathetic.
- Is able to maintain positive, cooperative relationships with other employees.
- Conducts themself in a confident and professional manner at all times.
- Is comfortable learning and utilizing computer systems.
- Is confident in basic computer skills, including typing 30 words per minute.
- Enjoys answering client inquiries about basic animal care questions and routine procedures, in-person or via phone.
- Is experienced in guiding clients to make appropriate decisions.
- Can accurately handle payment transactions.
- Takes initiative to keep busy, learn more, and to make improvements.
- Has experience with preparing financial estimates and reviewing them with a client.
- Calmly and effectively works as part of a team under emergency circumstances.
- Is detail-oriented.
- Has experience with receiving and relaying telephone, fax and email messages accurately and promptly.
- Feels and expresses a genuine liking for animals and their owners, and for working in an animal care field.
- Enjoys greeting clients with poise and natural effort.
- Is skilled in turning future clients (phone-shoppers) into clients via relationship building and bonding.
- Can easily remember client and patient names and use them.
- Has experience handling dogs and cats, as well as evaluating animal behavior.
- Is eager to maintain a professional/welcoming appearance of the front office and lobby.
- Physical effort: Work requires lifting and carrying animals (will be assisted by other staff members in lifting animals over 40lbs). Walks or stands for extended periods of time, frequently works in a bent position.
- Working conditions: May be exposed to unpleasant odors, noises and animal feces. May be exposed to bites, scratched and contagious diseases. Works in all weather conditions.
WHAT YOU'LL LEARN
- Expansive customer service skills
- Medical record-keeping
- Canine and feline animal restraint
- Animal anatomy and physiology
- Canine and feline diseases and conditions
- Facility sanitation measures
- Medical terminology
- Pharmacology
- Emergency response
- Vaccines and vaccination schedules
- Basic grooming services
...and much more!
BENEFITS
- Health insurance
- Vision insurance
- Dental insurance
- Life insurance
- Paid time off
- 401(k) matching
- Discounts on veterinary care, daycare, boarding and grooming for personal pets
- Tuition sponsorship for a Veterinary Technology Associate's Degree from Penn Foster College
- Advancement opportunities
- Participation in community events, fundraisers and donation drives
- Annual salary raises based upon performance, growth and attitude
- 3-day work week (enjoy 4 days off!)
- Birthdays off!
- Family-feel environment
- Routine goal-setting and individualized attention towards achieving personal and professional goals
Salary: $15.00/hr
Schedule requirements
- 33+ hours per week
- 3 days per week (enjoy 4 days off a week!)
- Every other weekend
- Overtime available
- Holiday pay on Christmas Eve, Christmas Day, Thanksgiving Day, Fourth of July, and New Year's Day.
- Location: 3629 Pacetti Rd, St Augustine FL 32092
At Forever Vets Animal Hospital, we believe in giving the best service to our community in whatever way we can serve. As a Pet Resort Kennel Technician, you are expected to follow the hospital’s mission in providing the best customer service possible to all our clients while performing all previously-stated duties.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee Discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Professional development assistance
- Uniform allowance
- Vision insurance