Customer Service Representative/Front Desk (Part-Time)

Job Description

Job Description

Now Hiring! Join Our Fun, Impactful Customer Service Team!

Are you passionate about helping people and delivering exceptional service and experiences? Watermelon Swim has a great opportunity for dynamic and client-focused individuals to join our melonstatic team as a part-time Customer Service Representative.

As a key member of Team Melon, you will:

· Manage the Front Desk.

· Greet clients with a professional and hospitable welcome, providing exceptional customer service.

· Assist clients with information, purchases, scheduling, questions and/or concerns promptly and professionally.

· Work collaboratively and seamlessly with other team members and management to ensure smooth and efficient operation.

Characteristics, Skills and Qualifications necessary for success:

· Passionate, friendly, organized, and dependable.

· Front Desk experience and solid customer service skills

· Excellent communication skills to easily build relationships, assess customer needs, and recommend the best services.

· Knowledge of multi-line phone system, Microsoft Office (Outlook, Word)

· Ability to work in a fast-paced environment while maintaining professionalism

· Must be at least 18 years old.

What we offer:

· A consistent part-time (22.5 hrs per week) schedule of two (2) weekday evening shifts and one (1) Saturday morning shift

· Opportunities for professional development and growth

· A positive and supportive work environment, fueled by a passionate and fun team.

Watermelon Swim's Mission is to grow a community full of safer swimmers and reduce the risks while increasing confidence in and around water.

Watermelon Swim participates in the E-Verify program.