HVAC Service │Field Manager
Job Description
Job DescriptionAbout Us
HVAC Service Manager Peachy Keen Airconditioning, Plumbing and Heating
We're growing — and you're invited to lead the way.
Job Summary
Peachy Keen is seeking a dynamic HVAC Service Manager to lead our growing team of technicians and deliver exceptional service to our high-end clientele. This role is pivotal in driving operational efficiency, team development, and customer satisfaction across our HVAC division. Peachy Keen is a customer-focused home services company dedicated to providing exceptional Air Conditioning (HVAC), Plumbing, Clean Water Filtration, and Air Quality Solutions & Heating Services. We believe in Clarity, Trust, and Transparency, ensuring homeowners experience top-tier service with peace of mind.
Key Responsibilities
Team Leadership & Development
- Recruit, train, and mentor HVAC technicians
- Conduct performance reviews and set improvement goals
- Foster a culture of professionalism, pride, and continuous learning
Operations Management
- Schedule and oversee service calls, installations, and maintenance
- Coordinate with dispatch to optimize technician assignments
- Monitor KPIs including response time, job completion, and customer feedback
Technical Oversight
- Provide hands-on support for complex diagnostics and repairs
- Ensure compliance with safety regulations and industry standards
- Stay current with HVAC technologies and best practices
Customer Experience
- Handle escalated service issues with empathy and urgency
- Maintain high levels of client satisfaction and trust
- Promote service agreements and generate leads for new business
Inventory & Budgeting
- Manage parts inventory and equipment needs
- Track departmental expenses and contribute to budget planning
- Ensure timely invoices and receivables
Qualifications
- 5+ years in HVAC service, with 2+ years in a leadership role
- Strong technical knowledge of residential HVAC systems
- Excellent communication, conflict resolution, and customer service skills
- Proven ability to lead and inspire teams
- Valid driver’s license and clean driving record
- HVAC certification preferred
Why Peachy Keen?
If you are an enthusiastic individual who thrives in an organized setting and possesses the necessary skills, appreciates Growth, Coaching + Leadership Opportunities with Family Time and Fun Work Outings? If you are, then we encourage you to apply for this exciting opportunity.
Peachy Keen was born out of a simple idea: your home should feel like a haven… and that starts with reliable, honest service. We're a team of professionals who’ve worked in HVAC, plumbing, and heating for years, and we came together to build something better: a company that treats your home with the same care we treat our own.
We’re locally owned, family-minded, and proud to serve South Florida. From the first phone call to the final walk-through, our goal is to make every job feel seamless, respectful, and, well, peachy.
- Florida-based with a premium brand reputation
- A collaborative team dedicated to service excellence.
- Ambitious career and growth plans
- Strategic leadership team with a clear vision
- Culture built on trust, excellence, and team satisfaction