Job Description
Job Description
Job Description:
As a Remote Customer Support Representative, you will serve as the first point of contact for customer inquiries, offering solutions and maintaining a positive customer experience. This fully remote role allows you to make a meaningful impact while working from the comfort of your home.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat.
- Assist with questions, account updates, and general concerns.
- Provide empathetic and clear communication to resolve issues.
- Maintain accurate and detailed records of interactions in our system.
- Collaborate with team members to ensure exceptional service delivery.
What We Offer:
- Fully remote position with flexible scheduling.
- Comprehensive training and continuous support.
- Competitive pay
- A supportive and inclusive team environment.
Qualifications:
- Previous experience in customer service or a related field.
- Strong communication and problem-solving skills.
- Ability to work independently and manage time effectively.
- Reliable internet connection and a dedicated workspace.
Company DescriptionJV Telesales is a contract inside‐sales and customer service powerhouse that partners with brands across retail, e-commerce, consumer services, and emerging tech to turn phone conversations into revenue or support assistance. Flexible scheduling, transparent metrics, and performance‐based pay mean our team members grow as fast as they sell, while clients gain a scalable, results‐focused sales force without the overhead of an in‐house call center.
Company Description
JV Telesales is a contract inside‐sales and customer service powerhouse that partners with brands across retail, e-commerce, consumer services, and emerging tech to turn phone conversations into revenue or support assistance. Flexible scheduling, transparent metrics, and performance‐based pay mean our team members grow as fast as they sell, while clients gain a scalable, results‐focused sales force without the overhead of an in‐house call center.