Customer Service Representative - State Farm Agent Team Member

Job Description

Job DescriptionBenefits:

• Competitive salary
• Opportunity for advancement
• Paid time off

Position Overview

Are you a people person who thrives in a customer-focused environment? Do you enjoy building relationships and delivering exceptional service? If so, working as a team member for a State Farm independent contractor agent could be the perfect career opportunity for you! State Farm agents exclusively market State Farm Insurance and financial service products, providing trusted solutions to their communities.

Responsibilities
As an Agent Team Member, your responsibilities will include:

• Building and maintaining strong customer relationships, including timely follow-ups as needed.
• Delivering prompt, accurate, and friendly customer service by addressing inquiries related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing details.
• Upholding a strong work ethic with a consistent commitment to success every day.

What We Offer
As an Agent Team Member, you will receive:

• Competitive Salary
• Paid Holiday
• Paid Vacation Time

Requirements
Were looking for candidates who possess the following qualities:

• Exceptional written and verbal communication skills
• A people-oriented and customer-focused mindset
• Self-motivation and the ability to work independently
• Attention to detail and proactive problem-solving abilities
• Dedication to delivering excellent customer service
• Experience with computer applications, especially Windows
• A commitment to completing tasks accurately and efficiently
• Property and Casualty insurance license (or the ability to obtain one)

Ready to Join Our Team?
If youre motivated to succeed and envision yourself thriving in this role, we encourage you to apply today! We will follow up with you regarding the next steps in the interview process.

Important Information
Please note that this position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any necessary licensing requirements, background checks, and training programs. State Farm agents are independent contractors who hire their own employees.