Community Liaison / Clinical Outreach Specialist

Job Description

Job DescriptionAbout Ethos Health Group

Ethos Health Group is a leading provider specializing in the care and rehabilitation of individuals with traumatic brain injuries. We are passionate about delivering exceptional patient care while fostering strong relationships with medical and legal professionals who share our mission of helping individuals recover, rebuild, and thrive.

We are seeking a dynamic and relationship-oriented Community Liaison / Clinical Outreach Specialist to serve as the bridge between our clinical services and the legal community in the Cape Coral, FL and Fort Myers, FL area. This role is ideal for a consultative sales professional with a background in personal injury, healthcare, or physician outreach.

Job Summary

Location: Cape Coral, FL and Fort Myers, FL
Schedule: Monday - Friday 8am - 5pm

The Med-Legal Liaison is responsible for developing, strengthening, and managing relationships with both medical and legal professionals involved in personal injury cases. This individual will educate attorneys, physicians, and referral sources on the medical aspects of personal injury cases—particularly those involving traumatic brain injuries—and promote Ethos Health Group’s clinical expertise and patient-centered approach.

The ideal candidate will be a self-motivated, bilingual (English/Spanish preferred) communicator with a proven track record in physician or attorney sales, consultative selling, and relationship management.

Key Responsibilities

• Build, develop, and maintain strong referral relationships with physicians, attorneys, and other healthcare or legal professionals.

• Present and educate partners on Ethos Health Group’s clinical capabilities, focusing on the diagnosis and treatment of traumatic brain injuries.

• Attend in-person meetings, community events, and professional gatherings to increase visibility and strengthen partnerships.

• Serve as a liaison between medical providers and legal professionals to ensure seamless communication, documentation, and coordination of patient care.

• Stay informed on medical and legal developments in the personal injury field.

• Maintain accurate records of interactions, leads, and outcomes within the internal CRM system.

• Support business growth by identifying new outreach opportunities and referral networks.

Qualifications & Skills

Required:

• Bachelor’s degree or equivalent work experience in healthcare, marketing, or a related industry.

• Proven experience in physician or attorney sales, consultative selling, or medical field outreach.

• Strong interpersonal and communication skills with the ability to build trust and rapport.

• Excellent organizational, time management, and presentation abilities.

• Proficiency in Microsoft Office and CRM tools.

• Self-starter with the ability to work both independently and collaboratively.

Preferred:

• Experience in Personal Injury or Med-Legal environments.

• Bilingual in English and Spanish.

Why Join Ethos Health Group?

At Ethos, we believe in meaningful work that changes lives. As part of our outreach team, you’ll play a vital role in connecting patients to the care they need while building lasting professional partnerships in the community. We offer a supportive, mission-driven culture, growth opportunities, and the chance to make a measurable impact every day.