Job Description
Job DescriptionOffice ManagerClearwater, FL
Full-Time Position OverviewWe are seeking an organized, proactive, and people-focused Office Manager to support daily operations and ensure compliance, efficiency, and exceptional service across our home healthcare office. This role plays a critical part in supporting leadership, staff, and clients while maintaining regulatory compliance and operational excellence.The ideal candidate is a strong communicator, skilled multitasker, and natural leader who thrives in a fast-paced healthcare environment and is passionate about serving seniors. Key Responsibilities
- Ensure compliance with all federal, state, and local regulations, as well as Interim HealthCare policies and procedures
- Assist the Franchisee in establishing, monitoring, and maintaining office compliance standards
- Receive referral calls, complete client intake documentation, and coordinate scheduling for home care and staffing assignments
- Maintain accurate and up-to-date client records and employee personnel files
- Perform human resources functions, including recruiting, interviewing, onboarding, training, and staff motivation
- Verify client insurance and ensure proper documentation is completed
- Assist with payroll processing and review vendor invoices for Accounts Payable submission
- Promote the agency through client education, referral relationships, and marketing support
- Ensure care orders are completed by qualified personnel in a timely manner
- Identify issues or concerns and take appropriate action to resolve them
- Support administrative and clerical tasks as needed, including mail distribution
- Build and maintain strong client and referral source relationships to drive customer satisfaction
- Handle sensitive information, including Protected Health Information (PHI), in accordance with privacy and security requirements
- Ability to meet all federal and state background check requirements
Knowledge, Skills & Abilities
- Strong verbal and written communication skills
- Excellent problem-solving and analytical abilities
- Ability to multitask and manage competing priorities in a deadline-driven environment
- Demonstrated ability to develop, retain, and lead a high-performing team
- Customer-service oriented with a professional and compassionate approach
- Proficient in computer systems and office software, including document creation and basic financial analysis
- Strong organizational and time-management skills
Working Conditions & Physical Requirements
- Primarily office-based work environment
- Flexible schedule, including occasional evenings as needed
- Local and occasional out-of-town travel may be required
- Light physical activity, including occasional lifting up to 20 lbs
- Frequent sitting, standing, or walking throughout the workday
Why Join Us?
- Meaningful work supporting seniors and families
- Collaborative and supportive team environment
- Opportunity to make a direct impact on office operations and client care
- Stable, growing healthcare organization