Administrative & Customer Service Coordinator

Servpro of South Palm Beach

Boca Raton, FL, USA

Published: 6/14/2022

Full Time

Job Description

Administrative & Customer Service Coordinator

Boca Raton, FL | Full-Time | On-Site
Compensation: $45,000–$50,000 base + commission + annual bonus

Do you thrive in a fast-paced environment, enjoy helping people, and take pride in being the go-to problem-solver on a high-performing team?
If you’re a strong communicator, master multitasker, and natural organizer—we want you on our team!

What You’ll Do

1. Customer Service Excellence

Be the first point of contact for our customers: answer calls, explain services, and deliver an exceptional experience from the start.

2. Dispatch & Scheduling

Coordinate technician schedules and dispatch efficiently.
Manage updates through internal systems to keep projects moving smoothly.

3. Sales & Lead Support

Respond to customer inquiries about proposals.
Track pending leads and support the sales team in closing opportunities.

4. Project Coordination

Create and send proposals.
Maintain accurate project documentation.
Communicate clearly with both clients and internal teams.

What You Bring

Strong communication skills: confident, professional, and personable.
Tech-savvy and organized—you know how to manage details and stay on top of tasks.
Ability to multitask, prioritize, and stay calm under pressure.
Exceptional attention to detail—nothing slips through the cracks.
Experience in restoration or service industries is a plus (but a positive attitude and customer-first mindset are non-negotiable).

What You’ll Get

Compensation: $45,000–$50,000 base (DOE) + commissions + annual bonus
Benefits: Health, dental, and vision insurance, plus 401(k) with company match
Paid Time Off: PTO + company holidays
Professional Growth: Ongoing training in technical skills and leadership development

About Us

We’re a locally owned business and proud member of the nation’s leading restoration franchise. You’ll get a supportive small team feel, backed by the resources of a nationally recognized brand. We work hard, celebrate wins, and support each other every step of the way.

If you need constant reminders to stay organized, deliver excellent service, or bring energy to your day—this probably isn’t the role for you.
✅ If you’re excited to make a difference every day, we’d love to hear from you.

Apply now and join a team that restores both properties and peace of mind.

Company DescriptionSERVPRO of South Palm Beach has proudly been helping homeowners and businesses restore their properties after major disasters due to flood, fire or mold damage for over 30 years. Our emergency services include Boca Raton flooding restoration, water damage mitigation, mold remediation and fire damage restoration. Our industry trained technicians will arrive at your property ready to handle any size disaster within 75 minutes 24 hours a day, 7 days a week, 365 days a year. SERVPRO of South Palm Beach utilizes cutting edge technology to mitigate your damage and we document the entire loss, then communicate directly with your insurance company to help complete the process.

Company Description

SERVPRO of South Palm Beach has proudly been helping homeowners and businesses restore their properties after major disasters due to flood, fire or mold damage for over 30 years. Our emergency services include Boca Raton flooding restoration, water damage mitigation, mold remediation and fire damage restoration. Our industry trained technicians will arrive at your property ready to handle any size disaster within 75 minutes 24 hours a day, 7 days a week, 365 days a year. SERVPRO of South Palm Beach utilizes cutting edge technology to mitigate your damage and we document the entire loss, then communicate directly with your insurance company to help complete the process.