Centralized Business Office (CBO) Director, Full Time

Job Description

Job Description

A Centralized Business Office (CBO) Director manages the financial and administrative operations of a central office, focusing on revenue cycle management, billing, collections, and patient accounts to ensure efficiency, accuracy, and compliance. Key responsibilities include providing strategic leadership, overseeing a skilled team, optimizing workflows and policies, ensuring adherence to healthcare laws, and leveraging technology to enhance performance.

Key Responsibilities

• Operational Oversight:

Ensure efficient and accurate operations for claim generation, billing, accounts receivable, and collections processes.

• Strategic Leadership:

Develop and implement policies, procedures, and best practices to streamline workflows and improve overall revenue cycle performance.

• Team Management:

Lead, mentor, and train CBO personnel, including charge entry, authorization, and data analyst teams, and conduct performance evaluations.

• Financial Management:

Oversee departmental budgets and monitor fiscal operations to achieve goals within budgeted resources.

• Compliance:

Ensure the CBO's operations comply with healthcare laws, regulations, and payer requirements.

• Stakeholder Collaboration:

Work with internal leaders, payers, and vendors to enhance operational workflows and manage relationships.

• Technology Utilization:

Leverage and oversee the implementation of healthcare information systems, including Electronic Health Records (EHR) and billing software.

• Denial and AR Management:

Oversee processes for identifying denial reasons, submitting appeals, and following up on unpaid claims to maximize revenue collection.

Key Skills and Qualifications

• Leadership and Management:

Strong ability to supervise, mentor, and motivate staff to achieve high performance.

• Revenue Cycle Expertise:

Proven experience and strong understanding of the entire revenue cycle, including billing, coding, and collections.

• Financial Acumen:

Ability to manage budgets, analyze financial metrics, and ensure fiscal responsibility.

• Compliance Knowledge:

In-depth knowledge of relevant healthcare laws, regulations, and compliance standards.

• Analytical Skills:

Ability to analyze performance metrics, identify areas for improvement, and implement data-driven solutions.

• Technical Proficiency:

Experience with healthcare information systems, EHRs, and billing software.

• Communication Skills:

Excellent interpersonal and communication skills for interacting with staff, payers, and other stakeholders.

• Education:

Bachelor's Degree in a related field, extensive experience in revenue cycle management and proven leadership skills.