Job Description
Job Description
About Discovery Senior Living
Discovery Senior Living is a family of companies that includes Discovery Management Group, Integral Senior Living, Provincial Senior Living, Morada Senior Living, Terrabella Senior Living, LakeHouse Senior Living, Arvum Senior Living, Discovery Development Group, Discovery Design Concepts, STAT Marketing, and Discovery At Home. With three decades of experience, the award-winning management team has been developing, building, marketing, and managing diverse senior-living communities across the United States. By leveraging its innovative "Experiential Living” philosophy across a growing portfolio in excess of 350 communities and over 35,000 homes in nearly 40 states, and 19,000 dedicated employees, Discovery Senior Living is a recognized industry leader for performance, innovation and lifestyle customization and, today, ranks among the 2 largest U.S. senior living operators.
POSITION SUMMARY
Leads development and implementation of a multi-year technical and operational strategy for Discovery Senior Living’s fleet of over 700 buses and automobiles. Responsibilities include sourcing, financing, licensing, contract/data management, reporting/analysis, safety, compliance, vehicle fuel/maintenance, cost control, capacity utilization, service performance and inventory/asset management. Supervises Fleet Manager positions, focused on customer service and data accuracy.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.
- Lead technical transformation strategies for fleet.
- Collaborate with a leading fleet platform (ie Element, Wheels or eFleet) and internal/external stakeholders to develop hierarchy, structure, applications, operational processes, financials and reporting.
- Anticipate and manage change, current v/s future input and workload for disparate stakeholders.
- Benchmark fleet operational performance, then drive costs down, service, quality, safety and regulator compliance levels up, while streamlining stakeholder engagement and communication flow.
- Design and manage technical project development tactics that support operational performance and optimization.
- Supports collaborative engagement with stakeholders (Ops, Legal, Risk, Tech Partner, Capital Partners, Finance/Acct, etc.)
- Manage vehicle lifecycle, including requisition, approval, lease/buy, license, title, registration, insurance, maintenance, repair, lease buy back and disposition for 700+ current vehicles tied to 360+ senior living communities across the US.
- Build and analyze datasets on fuel, maintenance, routing, service, and capacity utilization.
- Design and deliver technology and process training for field operations leadership.
- Lead annual budgeting and sourcing strategies, leveraging our buying power.
- Responsible for end to end contract management and data management at the vehicle level, including requisitions, contract red lines, quotes, titles, registrations, permits, powers of attorney, bills of sale, auction quotes, vehicle photo, milage and current descriptions of condition.
- Support mergers, acquisitions and divestitures (and the vehicles tied to those communities).
- Ensures all vehicles are titled, licensed, and insured in accordance with local and state regulations.
- Manages Federal DOT and California Public Utilities Commission’s Z permit process.
- Supervises Fleet Manager to ensure customer service and data accuracy.
- Other duties as assigned.
ADDITIONAL RESPONSIBILITIES
Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include coordinating the training employees; ensuring policies and procedures are understood and carried out within the communities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Educational Requirements and Experience:
- Bachelor’s degree in business, IT or related field, or similar Military Logistics leadership experience.
- NAFA, APWA, CAFM or similar Fleet certification preferred.
- Five years of combined experience leading
- implementation, optimization and management of Fleet Technology (Element, Wheels or eFleet preferred)
- fleet analysis, cost control, service performance, routing efficiency and asset utilization
- vehicle lifecycle management
- contract management and database design
- 100+ vehicles in multiple states
- Designing and delivering field training
- fleet PCard administration and data mining for fuel and maintenance
- Two years of experience with BI or similar data management tools, designing reports, analysis and dashboards.
- One-year supervisory experience in the Fleet management function.
- Expert level knowledge of Excel.
- Working knowledge of Federal DOT regulations.
- Working knowledge of vehicle insurance programs.
- Knowledge of senior living industry a plus.
- Knowledge of California Z Permit process is a plus.
Knowledge, Skills and Abilities:
- Language Ability:
- Must possess excellent written and verbal communication skills utilizing the English language.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, Residents, and the general public.
- Ability to speak effectively before groups of Residents or Team Members of organization.
- Mathematical Skills:
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Computer Skills:
- Expert level MS Excel and Word skills.
- Expert knowledge of fleet technology software (Element, Wheels or eFleet preferred).
- Competencies:
- Must demonstrate an interest in working with a senior population
- Interacts with guests, residents and staff in a courteous and friendly manner
- Demonstrates leadership skills; provides leadership by exhibiting confidence in self and others; inspires and motivates others to perform well.
- Supports organization's goals and values
- Balances team and individual responsibilities
- Provides leadership by exhibiting confidence in self and others; inspires and motivates others to perform well
- Must be detail oriented and complete tasks accurately
- Must possess excellent organizational skills.
- Must display strong team-working skills.
- Must demonstrate positive client service attitude.
- Must be able to work on multiple tasks and be able to work with frequent interruptions.
- Must demonstrate good judgment, problem solving and decision-making skills. Is able to make good decisions based upon a mix of analysis, wisdom, experience and judgment.
- Must be able to speak in public to groups.
- Ability to delegate assignments to the appropriate individuals.
- ENVIRONMENTAL ADAPTABILITY
- Self-starter who needs little direct supervision.
- Friendly, outgoing personality.
- Confidence to seek out and learn from performance critiques.
- Works primarily indoors in a climate-controlled setting.
- Occasional travel may be required – up to 10% travel.
- Possible high stress levels in relation to working under deadlines and within budget constraints.
PHYSICAL REQUIREMENTS
The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Team Member is regularly required to talk or hear. The Team Member is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The Team Member is occasionally required to stand and walk. The Team Member must regularly lift and/or move up to 40 pounds relating to travel. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.
Thank you for your interest in Discovery Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly.
No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you.
EOE D/V