Job Description
Job Description
We are a busy and growing print shop dedicated to delivering top-quality printing solutions with outstanding customer service. From business cards to banners, we help bring our clients’ ideas to life. We are currently seeking a friendly, detail-oriented Print Sales & Service Assistant to join our team and help guide customers through the printing process.
Key Responsibilities:
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Greet and assist walk-in and phone customers with print orders
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Understand customer needs and recommend appropriate print services and products
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Review customer files and ensure print-ready standards are met
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Provide accurate quotes and timelines
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Coordinate with the production team to ensure orders are fulfilled correctly and on time
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Maintain a clean and organized front counter area
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Handle payments and process transactions
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Build strong relationships with repeat customers and help grow business through excellent service
Qualifications:
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Customer service or sales experience
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Experience working in a print shop or knowledge of printing processes
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Strong attention to detail and ability to multitask
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Good computer skills (Illustrator, Photo Shop, Microsoft Office, email, basic file types like PDFs)
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Excellent communication and problem-solving skills
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Positive attitude and team-oriented mindset
Requirements:
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High School Diploma or equivalent
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Willingness to learn and grow in a fast-paced environment
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Must be reliable and punctual
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Able to stand for extended periods and lift up to 30 lbs
Why Join Us?
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Friendly, supportive team
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Growth opportunities in a creative industry
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Flexible scheduling
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Learn valuable skills in printing and customer service