Job Description
Job Description
Overview
The Rental Coordinator plays a crucial role in the daily operations of our rental services. This position requires a dynamic individual who is passionate about customer service and has a keen eye for detail. The Rental Coordinator will be responsible for managing inventory, ensuring customer satisfaction, and driving sales through effective marketing strategies. This role demands strong organizational skills and the ability to communicate effectively with both customers and team members.
Responsibilities
- Manage daily rental operations, including inventory control and sales of new and used equipment & tools.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Implement marketing strategies to promote rental services and increase sales.
- Maintain accurate records of rentals, returns, and inventory levels.
- Communicate effectively with customers via phone and in-person to ensure a positive rental experience
Skills
- Bilingual in Spanish and English a Plus
- Proven experience in retail sales with a strong focus on customer service.
- Excellent phone etiquette to handle customer inquiries professionally.
- Strong administrative skills to maintain accurate records and reports.
- Ability to effectively communicate with diverse clientele and team members.
- Proficient in marketing strategies that drive sales growth.
- Knowledge of inventory control processes to ensure optimal stock levels.
This position is ideal for individuals who thrive in a fast-paced environment and are committed to delivering outstanding service while managing multiple responsibilities.