Job Description
Job Description
QUALIFICATIONS:
- Experience working in call center or high call volume work environment
- Strong e-mail and writing / typing skills
- Must be able to multitask and navigate multiple screens and systems during the call
- Must be able take calls and deal with issues where customers may be frustrated and handle with professionalism
- High School Diploma or Equivalent
Day-to-Day
We are looking for a driven Customer Service Representative to join their customer support team handling contract issues as well as accurate response to primary support inquiries from dealers. You will be working in an inbound call center environment taking a high volume of calls per day roughly 60-80. Each call will last approximately 2-3 minutes based on the issue. Our client prides themselves on their customer care so professionalism and friendliness is a must!