Job Description
Job Description
Apply today and help businesses go live with websites that make an impact!
This job is ideally for entry-level/intermediate-skilled professionals.
MUST HAVE: at least 1-2 years of experience
What You’ll Do
- Complete a minimum of 3 key fulfillment tasks per day (final edits, draft reviews, content requests, site launches).
- Collaborate with Web Managers, Account Managers, and leadership to remove bottlenecks and keep projects on track.
- End each day by reviewing progress, setting priorities for tomorrow, and flagging any escalations.
- Make 60–80 outbound calls per day to clients with pending websites.
Use calls to:
- Collect missing content or approvals
- Review drafts and gather feedback
- Complete edits and finalize details
- Obtain domain credentials if not already on file
- Push websites live once ready
- Maintain at least 1 hour 30 minutes of talk time daily to ensure real client conversations.
- Document every call, outcome, and next step in the CRM system for clear communication with account managers and the web team.
What We’re Looking For
Experience:
- 1–2 years of experience working directly on websites — including making edits, adding pages/sections, uploading images, and ensuring proper formatting.
- Familiarity with connecting domains, setting up email servers, and publishing live websites.
- Comfortable using platforms such as Wix, WordPress, or Duda to manage and launch client websites.
- Digital marketing or website support background is a plus.
- Attitude: Resourceful, client-focused, and solution-oriented with a “get it done” mindset.
Performance Benchmarks
- Outbound Calls: 60–80 per day
- Talk Time: 1 hour 30 minutes minimum
- Fulfillment Tasks: 3+ completed daily
- Documentation: 100% of actions logged
Why You’ll Love Working With Us
- Competitive salary pay + performance-based bonuses
- Health, dental, and vision benefits
- Monday–Friday schedule, 9:00 AM – 5:30PM
- Collaborative, positive work environment where your contributions matter
- Opportunities for growth in the digital marketing and website space
What Success Looks Like
- Clients move out of “Client Pending” quickly and efficiently
- Fewer stalled projects due to miscommunication or delays
- Clients feel supported, informed, and excited to launch their websites
- You become the go-to problem solver who helps get sites live
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance