Job Description
Job DescriptionDescription:
Care Manager – Senior Home Companions – SW Florida
Do you have a big heart, a passion for helping others, and the drive to make a meaningful difference every day? At Senior Home Companions (SHC), we’re on a mission to create active and engaged lives through exceptional care — and it all begins with our Care Managers.
We are filling this role in our Punta Gorda Office and will be servicing the SW Florida market.
What you’ll do:
As a Care Manager, you’ll be the vital link between clients, families, and caregivers. You’ll build lasting relationships by:
· Understanding and tailoring home care solutions to each client’s unique needs.
· Coordinating caregivers with thoughtfulness and attention to detail.
· Communicating and documenting important caregiver and client feedback.
· Supporting our team to deliver care that not only meets but exceeds expectations.
Requirements:
What we’re looking for: We want someone who is:
- Compassionate, personable, and relationship-driven.
- An excellent communicator, both written and verbal.
- Highly organized, flexible, and skilled at prioritizing.
- A natural problem-solver who thrives in a dynamic role.
- A background in customer service, preferably in a health care setting.
- Professional demeanor and polished appearance.
- Skilled at quickly developing relationships and loyalty with a client-service oriented approach
- Computer skills: Microsoft office, comfortable in learning client care management software systems
- Must be available on weekends and/or on call as clients' needs come up
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be requested by individuals with disabilities to allow them to perform the essential functions.
- Exchange information and communicate verbally and by written word
- Must be able to read, write, and comprehend English
- Demonstrate active listening skills
- Maintain an in-office schedule while also traveling to client locations, which includes driving and making multiple stops throughout the day, involving frequent entry and exit from the vehicle.
- Specific vision abilities include close vision, distance vision, depth perception, and ability to adjust focus
- Ambulate on rough surfaces and climb stairs
- Sit for prolonged periods of time
- Occasional driving
- Occasional walking and standing
- Occasional bending, kneeling, crouching, reaching, pushing, pulling
- Demonstrate manual dexterity
- Lift or move up to 25 lbs