Job Description
Job Description
Key Account Manager
Retail and Distribution | Hunter Role
Why this role exists
A fast-growing provider of products and services to the retail and distribution markets is hiring several Key Account Managers to own regional accounts and drive new business acquisition. This is a true hunter role: you’ll open doors, create demand, and win new accounts while expanding share with existing customers.
What you’ll do
- Win new accounts through cold calling, prospecting, and in-person/virtual customer meetings
- Identify market opportunities by uncovering customer pain points and positioning tailored solutions
- Spend ~80% of your time growing core product categories and service offerings
- Build executive-level relationships and manage the full sales cycle from first contact to close
- Prepare and present proposals including pricing and product/service terms
- Negotiate and close deals with a balance of customer value and company profitability
- Partner with operations and product management to ensure solutions are deliverable and scalable
- Maintain accurate pipeline activity and forecasting by updating the CRM consistently
- Track and report key performance indicators and progress within the sales cycle
- Resolve issues quickly, pulling in SMEs and decision makers to remove obstacles
- Provide ongoing account support to ensure customer satisfaction and retention
- Indirectly coordinate with an inside sales team and customer service team aligned to your market
- Support market growth strategy and contribute meaningful input to the annual budgeting process
- Represent the organization professionally in the community and industry
What they’re looking for
- BA/BS degree strongly preferred
- 3+ years in an inside/outside sales role with proven field selling experience and frequent customer contact
- Retail industry knowledge is a plus (retail, distribution, fixtures, store operations, or related)
- Strong communication skills with negotiation and conflict resolution ability
- Comfortable working independently with minimal supervision
- Highly organized with strong planning skills, able to multitask and prioritize
- Flexible, proactive, and steady under pressure when priorities shift
- Proficient in Microsoft Office
- Solid understanding of CRM and pipeline management
- Ability to learn and navigate an ERP system (review/extract data, enter/update information)
- 50% travel (as needed)
What success looks like
- You consistently create qualified opportunities through outbound prospecting
- You build a healthy pipeline and keep it clean, accurate, and moving
- You close new accounts and expand product and service penetration in your territory
- You collaborate well internally and remove friction for customers
Interested?
Reply with your resume and a quick note on:
- Your experience selling into retail or distribution
- Your comfort level with cold prospecting and 50%+ travel
- The biggest deal you’ve hunted and closed in the last 12 months