Temporary Accounts Receivable Coordinator
Job Description
Job DescriptionDescription:
Company Overview
Who is Costa Farms? We’re one of the world’s largest horticultural growers—but without an ego to match our acreage. Our headquarters are in Miami, Florida, where we were founded in 1961. Costa Farms started on just 30 acres, and over the last 60 years, we’ve grown to more than 5,000 acres around the world. We have farms in North and South Carolina, Central and South Florida, and the Dominican Republic, plus an office in China. Costa Farms now employs nearly 6,000 people: engineers, marketers, accountants/analysts, human resources professionals, and of course, growers and plant scientists!
Here at Costa Farms, we live by the values of H3: being Humble, staying Hungry, and always Hustling. The team rallies to the mission of being a lean, green, growing machine dedicated to enriching the world by bringing plants into everyone’s life.
True to that mission, we grow more than 1,500 plant varieties. Driven by the spirit of innovation, the team is always testing new plants and developing new solutions to make it easier for retailers and plant parents to enjoy plants. We’re also continuously testing different ways of growing our plants to increase quality and improve their ecological footprint as one aspect of our many sustainability efforts.
We cultivate plants, as well as a winning culture. Join the team, and you’ll find opportunities to learn and grow. You’ll collaborate with other driven, determined people who together keep Costa Farms an industry leader. You’ll support and be supported by a team that cares about each other, our customers, our consumers, and our community.
You’ll also find right away that Costa Farms is committed to providing a diverse environment. We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, military status, marital status or veteran status, or any other group status protected by federal, state, or local law.
DESCRIPTION
The Accounts Receivables Coordinator is key member of our Accounts Receivable team and be directly involved in helping deliver key objectives by managing key customer accounts receivable invoicing, collections, and deduction management. In addition, you will collaborate with cross-functional teams in sales, operations, corporate purchasing, Information Technology, audit services, and other finance team members as well as collaborating directly with customer accounts payable teams to reconcile invoice disputes and short payments. You will be accountable to oversee partnership and customer service of AR customers in accordance with Company policy.
Requirements:
PRIMARY DUTIES
- Monitor customer aging reports and maintain a quality accounts receivable portfolio.
- Analyze customer balances and trends and make recommendations to improve Days Sales Outstanding (DSO).
- Manage customer chargebacks and the timely issuance of credit for valid deductions.
- Extract key customer portal data while performing analysis of short-pays and non-payments.
- Generate A/R reports and maintain customer records.
- Respond to sales questions and resolve issues.
- Assist with daily cash reconciliations.
- Analyze customer trends, payments, and history.
- Prepare and present reports on collection activities and progress.
- Issue dunning letters to overdue accounts.
- Support processes and procedures that ensure compliance with company collection policies and controls.
- Respond to business unit and customer communications within the established time frame.
- Monitor, review, and coordinate expedition and resolution of customer inquiries.
- Communicate with other departments to resolve accounting problem.
- Verify validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers.
- Manage customer chargebacks and the timely issuance of credit for valid deductions.
- Work with Manager during internal and external audits; pull source documents and work directly with auditors as needed.
- Support Accounts Receivable Manager in accomplishing department goals related to servicing our internal and external customers.
- Comply and ensure proper internal controls in Accounts Receivables.
- Accountable for adhering to and promoting Company values by performing duties in a manner that is consistent with being a team leader and support the continued growth of the department and the Company.
SPECIFIC DUTIES & RESPONSIBILITIES
· Extract key customer portal data while performing analysis of short-pays and non-payments.
· Generate A/R reports and maintain customer records.
· Respond to sales questions and resolve issues.
· Assist with daily cash reconciliations.
· Analyze customer trends, payments, and history.
· Assist claims supervisor with research and determines “root-cause” and corrective action.
· Prepare entries for credits.
· Review deduction balances daily to ensure the timely processing of credits and customer chargebacks.
· Support processes and procedures that ensure compliance with company policies and controls.
QUALIFICATIONS
· Experience working in Accounts Receivable and/or Credit department for mid-to-large size company in a fast-paced environment.
· Strong organizational and attention to details.
· Effective communication skills both verbal and written.
· Strong analytical/math skills.
· Adept at using Excel as well as other systems required to perform job duties.
· Excellent attention to detail, and ability to analyze large data sets to provide insights.
· Results oriented and demonstrated experience managing multiple tasks.
· Bachelor’s degree is preferred.
· Consumer goods experience preferred but not required.
· Enterprise Resource Planning (ERP) system experience is a plus.
WORKING CONDITIONS & PHYSICAL REQUIREMENTS
· Full time – flexibility to work extra time if needed.
· Work in a fast paced and diverse environment.
· Works in an office environment
· Problem solving, oral/written communication, analytical ability, calculating, concentration, and interpersonal abilities continuously.
· Eye/hand coordination, typing, handling, and wrist motion continuously.
· Prolonged seating at a computer
· Bending, reaching, stretching, standing, and walking occasionally.
COMPETENCIES
· Communicates Effectively
· Collaborates
· Customer Focus
All applicants must be work-authorized.
Costa Farms will not sponsor any visa for this position.
After applying, follow us on LinkedIn to stay up to date on what’s happening around Costa Farms and to start becoming part of our family. Come Grow with Us™!
Costa Farms offers competitive wages and benefits, including:
- 401(k) Plan
- Company 401(k) Matching Contributions
- Health Savings Account, Flexible Spending Account, and Dependent Care
- Telemedicine/ Mental Health Services
- Health Insurance
- Dental Insurance
- Vision Insurance
- Pet Insurance
- Supplemental Insurance (Aflac)
- Growth Opportunities
- Challenging and exciting work environment
- Costa Farms Scholarship
- Employee discounts on plants
Costa Farms headquarters also has:
- On-site gym with showers
- Subsidized on-site cafeteria, a quiet room, and indoor games
- Love Where You Work activities throughout the year
This organization participates in E-Verify
- E-Verify Notice of Participation / E-Verify Aviso de Participación (English/Español)
- E-Verify Right to Work Poster / E-Verify Cartel Derecho a Trabajar (English/Español)
