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Call Center Specialist

Dexian
locationJupiter, FL, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Below are the job details for your reference:

Job Title: Healthcare – Call Center

Location: Jupiter Florida

Contract: Full Time

Pay range - $17 to $18/hr.


Experience

Minimum 2 years’ experience with hospital insurance plans including Medicare, Medicaid, HMO’s, and PPO's. Excellent typing and computer skills. Familiarity with area managed care plans and contractual terms. Two to four years of healthcare experience in the outpatient setting. Knowledge of outpatient procedures and medical terminology required. Knowledge of Federal and third-party payor requirements.

Position Summary

The Patient Access Specialist will be responsible for delivering a dynamic customer experience to all customers and demonstrate a strong commitment to service excellence. The Patient Access Specialist is responsible for obtaining demographic, insurance, and medical information to ensure an accurate and complete registration. Performing insurance verification, data collection and documentation. Determine medical necessity for services based on established medical criteria. Identifying patient financial responsibilities and collecting applicable monies. Acting as liaison to all internal and external customers to facilitate access to hospital services. Secures all necessary documentation to register the patient's visit. Performs other duties as assigned.



Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status

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