Customer Service Representative

Job Description

Job DescriptionCustomer Service Representative – Eco-Friendly Dry Cleaning

We are looking for a friendly and motivated Customer Service Representative to join our team. This role is the face of our store, welcoming customers, taking orders, and ensuring an excellent service experience.

Responsibilities:

• Greet and assist customers in a professional, courteous manner
  
  
• Accurately enter orders into the computer system
  
  
• Handle payments (cash, card, mobile) and close out transactions
  
  
• Answer phone calls and assist with customer inquiries
  
  
• Maintain a clean and organized front counter area
  
  
• Work closely with the team to ensure smooth store operations
  
  

Requirements:

• Strong communication and interpersonal skills
  
  
• Reliable, punctual, and detail-oriented
  
  
• Ability to work independently and as part of a team
  
  
• Basic computer skills (POS or order entry experience a plus)
  
  
• Customer service or retail experience preferred, but not required