Job Description
Job Description
We are seeking a Customer Relations Manager to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Social media management
- Scheduling service customer work and repairs
- Provide information about the products and services
- Payment collections and account management
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Company DescriptionWe are a well-established locally owned Independent used vehicle dealership specializing in helping good people with challenged or no credit obtain a great vehicle that meets their transportation needs.
Company Description
We are a well-established locally owned Independent used vehicle dealership specializing in helping good people with challenged or no credit obtain a great vehicle that meets their transportation needs.