Inside Sales Assistant (Bi-Lingual English & Spanish)
Job Description
Job Description
Responsibilities:
- Manages high number of sales and purchasing transactions.
- Prepares and send sales quotes to our customers and follows up to receive their purchase orders. Must be comfortable making multiple sales quotes and contacting suppliers and customers overseas.
- Order processing: receiving and confirming customer purchase orders, reviewing quantities and pricing. Process multiple purchase orders and update the system to reflect changes in shipping status, and actual quantities in transit.
- Handles customer inquiries or concerns quickly and professionally by email and telephone to maintain good customer relationships and ensure highest level of customer experience and satisfaction.
- Maintains a strong relationship with customers and vendors and work hand to hand with team members of other departments such as Logistics, Quality Control and Accounting.
- Maintains a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards.
- Perform related duties as required.
Skills and Abilities:
- Excellent verbal and written communications skills in English and Spanish.
- Proven inside sales experience.
- Detail oriented.
- Customer service oriented.
- Strong listener and problem-solving oriented skills.
- Ability to work effectively independently and with the team.
Requirements:
- Need to be bi-lingual English and Spanish (able to speak & write in both languages).
- +2 years inside sales experience (selling and buying business to business).
- Previous order processing experience will be advantageous.
- Computer literacy and exceptional organizational skills.
- The ability to work under pressure.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Travel reimbursement
- Tuition reimbursement
- Vision insurance
Compensation package:
- Bonus opportunities
Schedule:
- Monday to Friday
Company DescriptionWith over 60 years of experience in the pharmaceutical supply chain, our international export company is based in the Kendall area of South Miami. We are seeking a dedicated full-time professional to join our team immediately. This role is pivotal to our ongoing success and offers a dynamic and engaging work environment.
Company Description
With over 60 years of experience in the pharmaceutical supply chain, our international export company is based in the Kendall area of South Miami. We are seeking a dedicated full-time professional to join our team immediately. This role is pivotal to our ongoing success and offers a dynamic and engaging work environment.