Job Description
Ranking: Global Law Firm
Position: Office Manager
Location: Miami, FL
Compensation: $125,000 - $150,000 with Bonus
Responsibilities
- Oversees the day-to-day administrative operations in the Miami office
- Maintains excellent knowledge of office issues, priorities, projects and schedules through consistent communication with local attorneys and firm managers
- Maintains excellent knowledge of firm-wide resources, including contact information for issue resolution, overflow administration, etc. Acts as the “go to” person for getting work done efficiently by utilizing the firm’s internal resources
- Liaison to managers, supervisors and attorneys regarding all operations that support client services and needs of the legal staff
- Ensures adherence to firm policies and procedures
- Assigns and monitors clerical, administrative and secretarial duties, including coordination of services provided by staff in other offices
- Manages communication for the local office including alerts, updates, publishing local daily news and other communications. Responsible for ensuring that firm-wide communications are distributed and acted upon in a coordinated manner
- Adheres to best practices and strong working knowledge of technology and software applications.
- Excellent knowledge of key systems and enforces best practice use by example as a part of the supervision of secretarial staff
- Provides immediate backup for on-site assistance required to support firm-wide administrative department functions
- Organizes local office functions and social gatherings. Provides local support for Marketing events as needed, working directly with Marketing liaison
- Works with the Firm’s COO to manage office facilities, including planning and coordinating use of space
- Manages budgeting, scheduling and execution of tasks related to furniture, infrastructure and general facilities maintenance
- Coordinates local business continuity planning activities
- Oversees approval of office supply acquisitions
- Manages secretarial staff, including coordination of overflow and assignments, approval of overtime and managing performance
- Provides on-site guidance and support for other non-legal staff (e.g., Project Assistants, Docket, Library, Records, etc.) who are otherwise directly supervised by management in other departments
- Works with HR department to identify needs for staffing and recruiting of non-legal staff, and assisting with screening and recruiting process
- Works with HR to manage local employee relations issues
Skills & Competencies:
- Knowledge of human resources practices and procedures
- Experience growing a satellite office, including budget development and oversight
- Works well under pressure, a self-starter, demonstrated problem-solver, team player and strong leader
- Excellent written and oral communication skills with all levels of management, staff and third parties
- Strong management skills in finance, human resources, operations/facilities, change initiatives, and strategic planning
- Ability to organize, prioritize, delegate and meet deadlines as well as superior attention to detail and ability to multitask in a fast-paced environment
Qualifications & Required Experience:
- Bachelor's degree or equivalent experience required
- Three to five years of law firm management or professional services experience; CLM desirables.