Job Description
Job Description
We are seeking a customer service professional to join our team. You will be responsible for helping customers by providing our services information and resolving customer Issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about our services we offer
- resolve customer issues and concerns
- data entry and scheduling
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of our services
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Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- bilingual
- license and transportation