Job Description
Job DescriptionBenefits:
- Company parties
- Employee discounts
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Training & development
We are seeking a dependable and experienced Shift Lead to join our team at our cafe/coffee shop. The ideal candidate will be a skilled barista with strong leadership abilities, a heart for hospitaltiy and a passion for creating a welcoming environment for both our guests and team members. As a shift lead you will oversee daily operations during your shift, guide and support staff, ensure smooth and efficient service and help maintain our cafe's warm and uplifting atmoshphere.
Hours needed: one weekday, evenings and weekends, including Sunday mornings.
Duties to include:
*Supervise cafe operations during assigned shitrs, ensuring all areas run smoothly and efficiently,.
*Lead by example in providing excellent customer service and maintaining a positive, Christ-centered
atmosphere.
*Support, train and motivate team members in barista skills, customer care and dailyu operations.
*Ensure cleanliness and organization of the cafe, espresso bar, kitchen and seating areas at all times.
*Close out POS accuratley and follow closing proceedures.
*Assist with closing duties, including cleaning the kitche, espresso bar and dining areas.
*Monitor staff performance and hewlp keep team members on task throughout the shift.
*Handle customer concerns
*Be knowledgable about coffee and specialty drinks and available spaces for group gatherings.
*Communicate effectively with management and assist with assinged tasks such as inventory checks, scheduling or ordering supplies.