Job Description
Job Description
Healing Arts Veterinary Center in West Palm Beach, FL, is looking for an experienced Veterinary Hospital Manager to join our team!
We are a busy 1-doctor practice, focused on maintaining exceptional patient care and client experiences while we grow toward our full potential. This is an incredible opportunity for a compassionate, servant leader who thrives in a collaborative environment and is passionate about supporting a dedicated veterinary team. In this role, you’ll work closely with the Medical Director to oversee business operations, foster a positive team culture, and ensure the hospital runs smoothly. While this is primarily an administrative role, we’re looking for someone who is flexible and ready to jump in hands-on when needed.
If you're a proactive, team-oriented leader who loves making a difference in both patient care and workplace culture, we’d love to hear from you!
Benefits and compensation:
- Compensation: $65k-$70k/year
- Bonus package: $5,000 retention bonus + $2,000 (CVTs and CVPMs)
- CE allowance: $500 first year, $1000 every year after (CVTs and CVPMs)
- PTO, **in accordance with site policy and applicable law
- Medical, dental, and vision insurance
- 401k
- Life insurance and disability
- Generous pet discounts
- Training and career growth potential
- And more!
Key Responsibilities Include:
- Financial and Operations Management
- Monitor the financial performance of the hospital utilizing key metrics
- Monitor and optimize hospital workflow
- Inventory management, oversee supply orders/repairs
- Develops new and innovative ideas for hospital growth
- Adjusts hospital flow, efficiency, scheduling, and pricing to maintain stability and growth
- Client Engagement and Marketing
- Oversee marketing needs to generate new clients and drive client retention
- Train and support the CSR team to ensure a positive experience for clients
- Resolve client concerns and disputes
- People Management
- Fosters a respectful workplace culture that supports and values diversity
- Oversee all aspects of team management
- Process bi-weekly payroll
- Coordinate employee schedule
- Address employee conflicts quickly and professionally
- Coordinate regular team meetings and check-ins
Qualifications:
- 5+ years of veterinary experience required.
- 2+ years of Veterinary Hospital Management experience is required.
- Exceptional communication skills with a collaborative and servant leadership approach.
- Resilience and adeptness in handling emotionally charged situations.
- Proficiency in budget management.
- Experience with team training and supervision.
- Strong computer literacy and adaptability to new systems.
- Self-motivated with a proactive approach to problem-solving.
- Capacity to work autonomously with minimal direct supervision.
Why Healing Arts?
We are proud to operate in an advanced 10,000-square-foot facility with 5 exam rooms and state-of-the-art equipment and a fantastic reputation within our client community. As a full-service animal hospital, we offer medical, surgical, dental, laboratory, laser therapy, radiology services, and more. Our team thrives on collaboration, mutual support, and a shared passion for veterinary medicine.
If you have the skills, dedication, and positive attitude to excel in this role, we’d love to meet you! Apply today and become a valued member of our growing hospital community—we can’t wait to welcome you aboard!
#SPO
*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.