<h3>Job Description</h3>
Job Description
PrideStaff on behalf of a client located in Fort Lauderdale is seeking a calm, organized, and reliable Dispatcher who will be the primary contact for incoming non-emergency requests.&nbsp; Responsibilities:
<ul>
<li>Receive and process incoming non-emergency calls from the public, clients, or field staff.</li>
<li>Coordinate the schedules and routes of field technicians, transport units, or service personnel.</li>
<li>Monitor the real-time location and progress of field units to provide accurate ETAs to callers.</li>
<li>Log detailed information into the dispatch system</li>
</ul>
 
Qualifications:
<ul>
<li>Exceptional verbal and written communication skills with a focus on active listening.</li>
<li>A strong spatial sense and the ability to read digital maps or GPS data quickly.</li>
<li>A patient demeanor, especially when dealing with frustrated callers or busy field crews.</li>
<li>The ability to type while talking and toggle between multiple software screens.</li>
<li>Previous experience in logistics, customer service, or a call center environment</li>
</ul>
 
PrideStaff is an equal opportunity employer