Job Description
Job DescriptionBenefits:
- 401(k)
- Competitive salary
- Employee discounts
- Health insurance
- Paid time off
- Parental leave
- Training & development
- Tuition assistance
- Vision insurance
- Wellness resources
Join Our Team at Ted Todd Insurance Where You Can Make a Difference
Ted Todd Insurance has proudly been serving Florida since 1986, constantly evolving to meet our clients needs. At TTI, we exist to make a difference in the insurance world by providing one-of-a-kind service to every customer. Insurance is a product everyone needs but not everyone understands and thats where you come in!
Whether you thrive on delivering exceptional customer service or have a passion for sales, we offer a dynamic and supportive environment where you can grow your career.
About the Role
You enjoy a fast-paced, collaborative workspace and value completing tasks accurately and on time. You excel at navigating different types of software with ease, and youre comfortable communicating with customers via phone, text, email, and chat.
Your role will include:
- Providing our clients with a WOW experience at every interaction.
- Taking 30+ inbound service calls per day, addressing client questions or concerns, setting expectations, and completing follow-up tasks.
- Identifying and filling coverage or policy gaps to ensure clients have the protection they need.
- Generating new business from leads, referrals, and our current customer base of over 30,000 customers.
- Analyzing insurance coverage options and making recommendations based on client needs.
What We Offer
- Paid vacation and time off.
- Health, dental, and vision insurance for you and your family.
- Access to a 401(k) plan and Financial Advisor support.
- Career development through education, training, and mentorship.
- An inclusive, friendly, and high-energy work environment.
What Makes You a Great Fit
- You operate with integrity, accountability, and respectful communication.
- You are motivated and resilient, able to overcome objections while keeping customers best interests at heart.
- You thrive in a team setting, working together to exceed goals.
- Your work ethic and personality focus on client satisfaction through teamwork and unity.
Qualifications
- Minimum of 2 years sales or service experience.
- Excellent written and verbal communication skills.
- Must be 18+ years old and eligible to work in the USA.
- High school diploma or equivalent. College degree desired.
Will you consider joining our team?
If youre ready to be part of a team devoted to your personal and professional growth, wed love to hear from you!