Job Description
Job Description
We are seeking a motivated and results-driven Upsell Representative to join our dynamic team. This role is essential in driving business growth by engaging with potential clients, understanding their needs, and offering tailored solutions. The ideal candidate will possess excellent communication skills and a strong customer service orientation, ensuring a positive experience for our clients.
Duties
- Conduct outbound calls to customers to generate leads and promote our products/services.
- Develop and maintain relationships with existing clients through regular follow-ups and exceptional customer service.
- Identify customer needs and provide appropriate solutions, demonstrating technical knowledge of our offerings.
- Collaborate with the sales team to strategize on market approaches and improve sales techniques.
- Utilize software tools to track interactions, manage customer information, and report on sales activities.
- Stay informed about industry trends, market conditions, and competitor activities to effectively position our products/services.
- Participate in training sessions to enhance sales skills and product knowledge.
Experience
- Proven experience in sales or telemarketing.
- Proven results exceeding sales targets.
- Professional and clear verbal communication.
- Strong business development skills with a focus on customer relationship management.
- Excellent verbal and written communication skills in English; ability to communicate complex information clearly.
- Proficiency in using software tools for managing sales processes and customer interactions.
- A background in customer service is highly desirable, showcasing the ability to understand and meet client needs.
- A keen interest in market dynamics and the ability to adapt strategies accordingly.
- Handle 100-250 dials per day
Compensation:
Our compensation structure is designed so Upsell Reps have an endless earning potential and we do not cap commissions! This position pays a competitive hourly rate of $16 per hour with an aggressive commission plan, bonuses and spiffs. The average annual earnings are $50,000- $75,000 annually.
Shift: Monday- Friday 9:00am -5:30pm
Location: This position will be required to be in the office in Boca Raton, Florida.
Join us as we strive for excellence in sales and customer satisfaction!
Company DescriptionARW Home is here to help you feel at peace in your home. We're a family-owned, USA-based business, and we know how important it is to keep your loved ones safe, happy, and comfortable.
Our goal is to empower every homeowner with the coverage they need to feel confident, rain or shine. We understand that your home can be many things. A safe place. An investment. A reflection of you. And we know that when the appliances, systems, and other technology you depend on stop working, it can be a huge headache. That's where we come in.
Only ARW Home offers you comprehensive protection, professional accountability, and responsive service-all with a truly personal touch. Whether you've lived in your home for years or just bought it, our extensive lineup of products includes warranty plans for appliances and home systems, electronics protection plans, as well as water and sewer line plans. We'll make sure you get the coverage you need, just the way you want it.
ARW Home, The best protection for the unexpected.
Company Description
ARW Home is here to help you feel at peace in your home. We're a family-owned, USA-based business, and we know how important it is to keep your loved ones safe, happy, and comfortable.\r\n\r\nOur goal is to empower every homeowner with the coverage they need to feel confident, rain or shine. We understand that your home can be many things. A safe place. An investment. A reflection of you. And we know that when the appliances, systems, and other technology you depend on stop working, it can be a huge headache. That's where we come in.\r\n\r\nOnly ARW Home offers you comprehensive protection, professional accountability, and responsive service-all with a truly personal touch. Whether you've lived in your home for years or just bought it, our extensive lineup of products includes warranty plans for appliances and home systems, electronics protection plans, as well as water and sewer line plans. We'll make sure you get the coverage you need, just the way you want it.\r\n\r\nARW Home, The best protection for the unexpected.