HVAC Service Coordinator / Dispatcher - West Palm Beach, FL

Job Description

Job DescriptionDescription:

HVAC Service Coordinator / Dispatcher

Full-Time | On-Site | West Palm Beach, FL

$18–23 per hour + PTO + Benefits

Are you highly organized, detail-oriented, and ready to take on a fast-paced role that keeps every day exciting? Join our team as an HVAC Service Coordinator / Dispatcher and become the central hub that keeps our technicians, plumbers, and electricians running smoothly while delivering exceptional service to our customers.

What You’ll Do

In this role, you’ll be the connection point between our field team and our clients, ensuring schedules are managed seamlessly and service calls are handled with efficiency and care. Your responsibilities will include:

• Coordinating daily schedules for technicians, plumbers, and electricians to maximize productivity
  
• Booking service calls and arranging follow-up visits once parts arrive
  
• Managing the on-call and after-hours service schedule
  
• Entering and tracking service calls, generating daily debriefs, and maintaining accurate customer records
  
• Responding to client inquiries and technician requests quickly and professionally
  
• Scheduling preventative maintenance appointments
  
• Reviewing completed service work orders and preparing invoices and timecards
  
• Supporting overall team success with training participation and a commitment to high standards
  

Why Join Us?

This is more than just a job—it’s an opportunity to grow with a respected company where your skills and dedication will be valued. We offer:

• Competitive pay: $18–23 per hour
  
• Paid Time Off (PTO)
  
• Full benefits package
  
• A supportive, professional work environment where teamwork and customer satisfaction come first
  

If you’re ready to take the next step in your career and play an essential role in keeping operations moving, we’d love to hear from you. Apply today and grow with us!

Requirements:

What We’re Looking For:

We’re seeking a reliable and proactive professional who thrives in a fast-moving environment. The ideal candidate will bring:

• At least 2 years of dispatch or service coordination experience (HVAC, plumbing, or electrical preferred)
• Strong customer service and communication skills
• Solid proficiency with Microsoft Word and Excel
• Geographic knowledge of West Palm Beach and surrounding areas
• A valid driver’s license with a clean driving record
• Ability to pass a background check and drug screen