Job Description
Job DescriptionBenefits:
- Competitive salary
- Dental insurance
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Florida Doctors Group is seeking a motivated and professional Provider Relations Representative to join our growing team. This is an exciting, hands-on role for someone who enjoys building relationships, working directly with providers, and supporting contracting and operational processes within a managed care environment.
The ideal candidate is energetic, personable, detail-oriented, and committed to professional growth in a fast-paced healthcare setting.
RESPONSIBILITIES
- Build and maintain strong relationships with providers and medical groups
- Support provider contracting efforts, including negotiating capitation and risk-based agreements
- Review and explain contract terms and agreements to providers
- Conduct in-office provider visits for onboarding, education, and ongoing support
- Explain financial and operational reports to providers in a clear and effective manner
- Educate providers on reporting, workflows, and health plan requirements
- Serve as a liaison between providers and health plans to support communication and issue resolution
- Assist with provider in-services and ongoing engagement initiatives
- Maintain accurate documentation and timely follow-up on action items
REQUIREMENTS
- Prior experience in provider relations, contracting, or managed care
- Understanding of capitation agreements, risk arrangements, and value-based contracts
- Experience working directly with providers or medical groups
- Strong communication and interpersonal skills
- Professional, confident, and personable demeanor
- High attention to detail and organizational skills
- Ability to work independently and in a fast-paced environment
- Proficiency in Microsoft Excel, Word, PowerPoint, and Adobe Sign
- Comfortable learning and using systems and preparing reports
PREFERRED QUALIFICATIONS
- Experience working with MSOs, IPAs, or health plans
- Familiarity with Medicare Advantage and managed care models
- Experience explaining financial or operational data to providers
This role offers strong exposure to provider contracting, managed care operations, and health plan collaboration, with opportunities for growth and professional development.
