Public Area Housekeeping Attendant

Job Description

Job Description

Job Title: Public Area Attendant

Department: Housekeeping

Supervisor: Housekeeping Manager

Turnberry Ocean Colony is a premier luxury residential community located along the beachfront of Sunny Isles, Florida. Renowned for its world-class amenities, elegant environment, and commitment to exceptional service, Turnberry offers a professional yet welcoming workplace culture. Our team takes pride in upholding the highest standards of excellence, working together to deliver an unparalleled experience for our residents and guests.

POSITION SUMMARY:

Ensure the highest level of resident and guest satisfaction by offering prompt, professional, courteous, and dedicated services. Actively contribute to the department in order to complete tasks, meet goals, or manage projects. Overall, this position is responsible for and dedicated to providing recognition, satisfaction, and value to the residents and their guests, while continuously improving efficiency, accuracy, productivity, and service standards.

BENEFITS

• 401(k) Program with 3.5% Employer Match
• Health Insurance with up to 90% Employer coverage
• Dental & Vision Insurance
• Company Paid Life insurance
• Voluntary Life Insurance Packages
• 9 Paid Holidays & up to 22 PTO Days
• Employee Meal Program
• Complimentary Parking
• Monthly Employee socials & Birthday Celebrations
• Annual Holiday Bonus

POSITION RESPONSIBILITIES:

• Maintain the cleanliness and impeccable presentation of all public areas, including lobbies, hallways, elevators, restrooms and outdoor areas
• Perform routine and deep-cleaning duties such as dusting, vacuuming, mopping, polishing and sanitizing surfaces
• Ensure all restrooms are fully stocked with the appropriate amenities and maintained to hygiene standards
• Monitor and respond promptly to resident and team member requests regarding public area cleanliness
• Participate in managing and replenishing housekeeping supplies and linen closets
• Identify and report maintenance issues or damages to the appropriate department to ensure timely resolution
• Follow all safety protocols and property policies to ensure a safe and well-maintained environment
• Offer professional, discreet, and courteous assistance to residents and guests while maintaining a professional and hospitable demeanor
• Communicate professionally and effectively with residents and guests, ensuring every interaction reflects warmth, attentiveness, and the highest level of service

QUALIFICATIONS:

• High School Diploma OR equivalent
• 2+ Years of housekeeping experience in a luxury residential/hotel property or 5+ Years of experience housekeeping

SPECIAL REQUIREMENTS/PHYSICAL DEMANDS:

• Strong attention to detail and commitment to cleanliness and presentation
• Must have a positive attitude with the ability to remain flexible and patient in a dynamic environment
• Excellent organizational and multitasking skills
• Ability to work standing and walking for prolonged periods of time
• Ability to work independently and efficiently in a fast-paced environment
• Ability to work in both an indoor and outdoor environment, including beachfront areas
• Ability to walk on uneven surfaces (e.g. sand)
• Must be able to lift, carry, push, or pull up to 50 pounds

Turnberry Ocean Colony reserves the right to amend the job description at any time.