Job Description
Job Description
We are seeking a Customer Service Rep to join our Tax & Accounting Team! You will be responsible for helping customers by providing service related information and document processing.
Responsibilities:
- Handle customer inquiries
- Provide limited information about the services
- Troubleshoot concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Work Schedule is Approximately 6 hours per day or 30 hours per week.
Daily schedule can be extremely flexible. (ie, *8am to 2pm, 9am to 3pm, etc)
Company DescriptionTax & Accounting Firm
Company Description
Tax & Accounting Firm