Job Description
Job Description
Key Responsibilities:
- Oversee daily room assignments, boards, and productivity for room/public area teams.
- Conduct pre-shift briefings; train and coach team members on standards and safety.
- Inspect rooms and public areas; release rooms and correct deficiencies.
- Manage inventory par levels and coordinate with coordinator for ordering.
- Handle guest service recovery and collaborate with Front Office/Engineering.
- Complete documentation: timekeeping approvals, incident reports, and performance notes.
Qualifications:
- 2–3 years hotel housekeeping experience with at least 1 year in a lead or supervisory role.
- Working knowledge of PMS/housekeeping systems and inspection tools.
- Strong leadership, organization, and conflict-resolution skills.
- Bilingual Spanish/English a plus; clear written and verbal communication.
- Schedule flexibility and ability to assist on floors during peak demand.
We are an E-Verify employer.