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VP, Learning

The Institute of Internal Auditors Inc
locationLake Mary, FL 32746, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

ummary

The Vice President of Learning provides executive leadership for the Institute’s global professional education portfolio, a business generating more than $20 million in annual revenue. This role sets the strategic direction for content development, delivery, innovation and revenue growth, ensuring that offerings are timely, relevant and aligned with the IIA’s mission. The VP leads cross‑functional teams in product development and product management, pricing, learning operations and analytics to expand learner value and achieve aggressive revenue and margin goals. As the senior champion for learning, the VP drives adoption of emerging learning technologies (including AI-enabled), oversees the learner experience end‑to‑end, and builds global partnerships and alliances to extend the reach of IIA education products. This role is based at IIA Headquarters in Orlando, Florida.

Essential Duties and Responsibilities

  • Portfolio strategy & product lifecycle: Define the long‑term strategy, vision and roadmap for the professional education product portfolio. Align to IIA overall strategic plans. Design and manage lifecycle processes for conferences, webinars, self‑study, certificates, executive programmer, instructor‑led training, publications and region‑specific offerings, ensuring each product is continuously refreshed and aligned with professional practitioner needs.
  • Revenue ownership & financial management: Own the P&L for the learning portfolio, setting revenue, margin and growth targets in collaboration with Finance, Marketing, Event Management and GESP teams. Develop pricing strategies and business models, and conduct rigorous revenue, ROI and competitive analyses to optimise profitability. Lead development of the annual budget. Lead monthly forecasting for MC&L products.
  • Innovation & emerging technologies: Champion new delivery models and technologies such as AI to expand access and enhance effectiveness. Evaluate “build, buy or partner” options for content acquisition and delivery, and assist in the negotiation of contracts with vendors and partners.
  • Operations & technology oversight: Lead the Learning Operations & Technology team, ensuring the efficiency, scalability and reliability of delivery systems (e.g., LMS, CVENT, on‑demand platforms, mobile apps). Oversee speaker management, learner support, CPE certificate issuance and data reporting to deliver an outstanding customer experience.
  • Program development & collaboration: Direct the creation of new products and enhancements, using market intelligence, competitive analysis and feedback from stakeholders (e.g., affiliates and chapters) to inform decisions. Collaborate with marketing, sales, finance, IT and other IIA teams to execute “go‑to‑market” plans, maximise sales and ensure NASBA compliance.
  • Strategic partnerships & thought leadership: Build and nurture relationships with affiliates, chapters, subject‑matter experts and global education partners to broaden the content pipeline. Serve as an ambassador for the IIA’s learning strategy, representing the Institute with external partners, volunteers and professional audiences. Collaboration with IIA’s GESP team is also central to this role.
  • Planning & reporting: Establish performance metrics, dashboards and periodic reports to MC&L leadership, IIA leadership and other stakeholders. Contribute to strategic planning and innovation initiatives and support enterprise membership and retention goals.

Supervisory Responsibilities

Directly manage the Director of Learning Operations & Technology, Director of Conference Programming and Director of Learning Content Development. Provide strategic direction and coaching to their teams (30+ professionals), fostering a high‑performance culture focused on innovation, accountability and results. Coordinate matrixed teams and volunteers across the IIA network, ensuring alignment with corporate goals and professional standards.

Qualifications

To perform this job successfully, the VP must be able to execute the responsibilities above effectively. Key requirements include:

  • Proven leadership of high‑revenue learning portfolios or product lines, including ownership of P&L, pricing and growth strategies.
  • At least 10 years of progressive experience in product development, education/training management or related fields, with a track record of leading cross‑functional teams and driving growth.
  • Strategic thinker with strong business acumen and the ability to translate vision into action while managing multiple complex projects.
  • Demonstrated success in contract negotiation, vendor management and building strategic partnerships.
  • Excellent communication and interpersonal skills with the ability to engage effectively with staff, executives, volunteers and external partners.
  • Global mindset and experience operating in diverse, multicultural environments.
  • Ability to handle confidential information and balance strategic vision with hands‑on execution.

Education and/or Skills:

  • Bachelor’s degree in business, marketing or related field required
  • MBA preferred; other relevant certifications and credentials preferred
  • 10+ years of related experience in product development, product management, pricing and product operations

Technical Skills

  • Mastery of MS Word, PowerPoint, and Excel.
  • SmartSheet experience preferred.
  • Experience with data analytics and visualization tools, such as Tableau, PowerBi, preferred

Certificates, Licenses, Registrations

A credential in internal audit, project management, leadership and/or association management is desirable.

Language Skills

Ability to respond to common inquiries or complaints from members, customers, volunteers, and individuals in the broader business community. Ability to consolidate data from a wide variety of sources, interpret its meaning, and present such information in a meaningful way to top management and/or volunteers.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

Expert ability to work in a computerized environment with knowledge of Microsoft Office products. Web-related computer skills listed above. Working knowledge of artificial intelligence solutions and platforms.

IIA Values

Should demonstrate our Core Values – People First, Integrity, Accountability, Collaboration, Innovation

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

This position will require work in our Headquarters office in Lake Mary, FL, at least 40% of the time.

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