Job Description
Job Description
Customer Account Representative
We’re hiring a Customer Account Representative to join a team that believes in service, solutions, and success. If you're someone who enjoys working closely with customers, solving problems, and building trust, this role offers the perfect blend of relationship-building and results.
Key Responsibilities:
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Act as the main point of contact for customer accounts
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Understand client needs and offer tailored product or service solutions
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Provide updates, support, and follow-through to ensure satisfaction
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Track performance metrics and contribute to team success
What You Bring:
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Great communication and organizational skills
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A customer-first mindset with the ability to multitask
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Problem-solving skills and attention to detail
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Prior experience in customer service, account management, or sales is a plus, but not required
Why You’ll Love It Here:
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Supportive team environment
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Room for advancement based on performance
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Professional development and skills training
Company DescriptionAt NLC Direct, our mission is to provide top-notch marketing consulting services to help businesses thrive. We believe in empowering our clients with the knowledge and strategies they need to succeed in a competitive market.
Company Description
At NLC Direct, our mission is to provide top-notch marketing consulting services to help businesses thrive. We believe in empowering our clients with the knowledge and strategies they need to succeed in a competitive market.