Job Description
Job Description
The Loan Operations Specialist is primarily responsible for the overall supervision and control of the loan operations related to the Amerant Bank affiliates ensuring loan data integrity. Will also ensure that collateral documents are recorded on a timely manner complying with bank policies and federal regulations at all times.
Duties and responsibilities include:
- Implement all projects that cover changes to certain Loan Operations applications: Exception Tracking and CORE.
- Supervise the daily loan operations impacting the Amerant Bank affiliates.Prepare Loan Operations month-end reports
- Administer of the different software programs used in the Loan Operations Department: Exception tracking System and CORE system.
- Establish new collateral exceptions and track original loan documents for renewals and new loans, including commercial, consumer, international, and mortgage loans, to ensure proper tracking and reporting of missing legal documents.
- Monitor proper recording of mortgage collateral documents from outside attorneys as necessary to document the bank’s security.
- Review documentation being provided to clear exceptions to ascertain its accuracy before clearing the exception.
- Monitor the integrity of the exception tracking system related to collateral/legal (excluding flood insurance and regulatory exceptions).
- Ensure timely recording and receipt of all UCC financing statements.
- Monitor expirations of UCC-1 financing statements, ensuring that UCC-3 (continuations) are filed in a timely manner.
- Ensure that all processes and procedures are followed by completing department self-audits (except for flood and other regulatory audits), .
- Assist the Department in other activities as needed, including, but not limited to, reviewing the Inventory Checklist, booking/renewing loans, and posting transactions.
- Complete and submit Small Business Administration reports and remitting fee payments.
- Monitor and control all KPIs (Balance Score Card).
- Recommend policies and procedures changes needed to maintain a streamlined and secured process to the immediate supervisor,
- Stay abreast of changes to federal regulations that might directly affect the loan operations area.
Functional Skills & Knowledge Requirements:
Subject matter expert in Loan Operations applications: Exception Tracking, Imaging, and CORE.
Superior customer service skills required.
Ability to work within a team, ability to work well under pressure, and meet tight deadlines.
Ability to communicate with all levels within the organization.
Must be able to present, delegate, and negotiate effectively.
Must have previous experience writing business propositions and reports and possess ability to make decisions.
Supervisory experience required.
Minimum Education and/or Certifications Requirements:
Associate degree required, Bachelor’s preferred, or 4 years of comparable experience in lieu of education.
Minimum Work Experience Requirements:
5+ years of loan banking experience, with strong knowledge of all aspects of loan operations. Bilingual (Spanish/English) preferable.
Technical and/or Other Essential Knowledge:
Strong knowledge of loan documentation, loan regulations and loan accounting.
Knowledge of mainframe systems requirements for loan operations.
Experience in imaging systems, imaging processes and query's.
Strong analytical and report-writing knowledge.
Report, summarize, assemble, and extract information to present to examiners and auditors.
Proficient in Excel, Word, PowerPoint, Access
Knowledge of IT infrastructure.