Job Description
Job DescriptionOverview:
We are seeking a friendly, detail-oriented Client Services Associate to be the first point of contact for clients visiting our branch and calling our main phone line. This highly visible role is key to delivering a positive client experience and supporting day-to-day branch operations.
Key Responsibilities:
Greet and assist clients in-person and over the phone with professionalism and a customer-first attitude
Manage the main phone line, directing calls and handling inquiries appropriately
Handle incoming and outgoing correspondence in accordance with internal procedures
Learn and perform check deposit procedures accurately and efficiently
Support the branch team with administrative tasks and client service follow-up
Maintain a neat and welcoming front office environment
Ensure compliance with all internal policies and confidentiality standards
Qualifications:
Previous experience in a client-facing or administrative role preferred
Excellent verbal communication and interpersonal skills
Strong organizational abilities and attention to detail
Ability to multitask and prioritize in a fast-paced environment
Proficient in Microsoft Office Suite (Word, Outlook, Excel)
Professional demeanor and a positive attitude
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRi…
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_…
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Partici…
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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Company DescriptionThis company offers growth and a great group of people to work with.
Company Description
This company offers growth and a great group of people to work with.